Office of Financial Aid and Scholarships

North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester , MI 48309-4454
(location map)
(248) 370-2550
[email protected]

Office Hours:
M-F 8 a.m. - 5 p.m.
Have your Grizzly ID ready

Summer Office Hours:
May 15 - June 30: 9 a.m. - 5 p.m.
July 1 - July 14: 8 a.m. - 5 p.m.
July 15 - August 18: 9 a.m. - 5 p.m.

OU school code: 002307

Student employment contact: [email protected]

We are committed to ensuring you're able to access our website. For assistance with technical resources, contact OU's Student Technology Center.

Office of Financial Aid and Scholarships

North Foundation Hall, Room 120
318 Meadow Brook Road
Rochester , MI 48309-4454
(location map)
(248) 370-2550
[email protected]

Office Hours:
M-F 8 a.m. - 5 p.m.
Have your Grizzly ID ready

Summer Office Hours:
May 15 - June 30: 9 a.m. - 5 p.m.
July 1 - July 14: 8 a.m. - 5 p.m.
July 15 - August 18: 9 a.m. - 5 p.m.

OU school code: 002307

Student employment contact: [email protected]

We are committed to ensuring you're able to access our website. For assistance with technical resources, contact OU's Student Technology Center.

How to Pay / eBill

Oakland University uses an electronic billing and payment system known as eBill. eBill is a mobile friendly site designed to work on all your devices including your PC, smart phone and tablet.

eBill is available 24/7 to view your student account activity, view your billing statement, enroll in a payment plan, pay your bill, and much more!

If your OU NetID has expired, you can re-activate your NetID (OU email user ID).

请注意:如果您尝试在Mac上使用Safari访问eBill,可能会遇到困难. It's best to use a different browser for eBill -- we recommend Chrome.

eBill for Students eBill for Authorized Users

The Cashier’s Office in Student Financial Services is not open for walk-up payments.

International students can use flywire to pay from their home country.

Flywire Logo
eBill Notifications

eBill notifications by email

Students, setup your OU email account (@multimediaproz.com) to ensure receipt of notifications of eBill statements, 1098-T tuition statements, payment plan installment changes, upcoming scheduled payments and installment payment dates and scheduled payment failures. You’ll receive an email notification to your OU email account. You are responsible for checking your OU email. If you don’t set up your OU email account (@multimediaproz.com), you will not receive a notification. 未能收到电子通知不能免除您在指定的付款到期日所要求的付款.

eBill notifications by text message

学生和授权用户可以选择通过短信接收电子账单通知,如分期付款计划和定期付款提醒. In eBill, select “Personal Profile” from the “My Profile Setup” menu on the Home page, then “My Profiles” to opt-in to text message notifications If you have not already, 您需要注册两步验证,然后在“安全设置”选项卡上添加您的手机号码.

Authorized Users

学生可以授权家长或其他第三方访问电子账单系统查看学生账户余额, enroll in payment plans, and make payments. 授权用户也可以被授权接收eBill报表和1098-T学费报表的通知. Students can log in to eBill to set up an authorized user using the instructions below.

How to add an authorized user in eBill
Print directions with screen shots.

  1. Select MySAIL from the OU home page.
  2. Log into MySAIL using your NetID (OU email user ID) and password.
  3. Select eBill from the Popular Services menu.
  4. Click Authorized Users from the My Profile Setup menu on the right-hand side.
  5. Select Add Authorized User and enter the email address of the person you are adding and select access, click Continue.
  6. Agree to the terms and conditions (you may also print them) and click Continue.
Pay online / eBill

To make a payment in eBill, you will need your NetID (OU email user ID) and password.  Electronic payment confirmations will be sent to the student's OU email.

在线支付方式包括:eBill是一个移动友好的网站,可以在你的所有设备上工作,包括你的PC, smart phone and tablet.

  • Electronic check using a checking or savings account bank routing and account number. There is no fee to pay by electronic checking and savings accounts.
  • 借记卡作为在线支票账户时,使用与借记卡相关联的路由号码和账号. NOTE: when using your debit card as an online checking account, your debit card number is not the account number used for online checking; you may need to contact your card issuer to obtain the account number needed.
  • Credit or Debit card via a third-party processor. The processor accepts VISA, MasterCard, American Express and Discover, and will add a convenience charge of 2.95% (minimum $3.00) for domestic issued cards and 4.25% (minimum $3.00) for International issued cards to the transaction.  This charge is assessed by the processor, not Oakland University, and will not appear on your student account nor be covered by financial aid. 这笔费用的收入直接归处理商所有,用于支付处理信用卡/借记卡支付的成本. The convenience charge is not refundable under any circumstance.

每个学期都有一个付款计划,可以将你的费用分摊到较小的付款中.

Making a Payment

You can make a payment right now by clicking “Make Payment”.  The student account will be credited immediately when paying by eBill.

Scheduling Payments

您可以安排付款,以便在预定付款日期自动付款,也可以安排付款计划分期付款,以便在预定付款日期自动付款.  电子帐单系统于每天早上六时处理已定缴款,并于当日送交银行处理.   当电子账单处理了预定的付款后,学生帐户将立即被记入帐户.

请记住,“学生帐户-逾期”将在支付到期金额后5-10分钟内取消. Partial payments will be reflected in the hold amount within 24 hours.

Pay by Check

Electronic check, using a checking or savings account bank routing and account number, is available in eBill. There is no fee to pay by electronic checking and savings accounts.

Payments by check, cashier’s check, money order or traveler’s check can be mailed to:

Cashier’s Office
North Foundation Hall Rm 110
318 Meadow Brook Road
Rochester MI 48309-4454

所有支票的付款人都是“韦德体育app官网”,并且必须包括学生的姓名和灰熊队身份证号码的最后四位数字,以确保正确及时地处理. Receipts will not be mailed; your canceled check is proof of payment. Please allow 5-6 days for mail delivery and payment processing.

A payment drop-box is located outside of the Cashier's Office, in the northwest corner of North Foundation Hall, for payments by check, cashier’s check, money order or traveler’s check only. Envelopes are available above the payment drop-box. Do not drop off cash payments. 所有付款都应支付给“韦德体育app官网”,并且必须包括学生的姓名和灰熊ID号的最后四位数字,以确保正确及时地处理. Receipts will not be mailed; your canceled check is proof of payment.

Education Savings Plan Payments (ESP)

如果您从您的ESP付款,请选择电子转账选项,如果有的话.

Returned Checks

银行因任何原因退回的款项均视为未付款,并可能导致取消注册. A $25.00 charge will be assessed for returned items. Until a returned payment is paid in full, a hold is placed on the student account that prevents registration, graduation, and online access to transcripts and grades.

Student Repayment Options

Returned payments for ‘non-sufficient funds’ (NSF), ‘uncollectible account’, “停止付款”和“帐户关闭”:学生只能使用本票偿还这些项目, certified check, money order, debit card or credit card. 学生不能使用个人支票或ACH(在线支票/储蓄)账户偿还这些项目.

因“无法定位”和“非交易”而退回的款项:学生可以使用任何付款方式偿还这些物品.

Permanent Restriction for Multiple Returned Payments

When a student reaches ‘3’ returned check and / or ACH payments, their account is placed on the permanent restrictions list for check and ACH payments. The student will only be allowed to pay by cashier’s check, certified check, money order, or debit / credit card (online).

International Payments

Oakland University has partnered with flywire to make international payments safe and easy. flywire allows users (students, parents, etc.) to pay from almost any country and any bank. They also offer excellent foreign exchange rates, allowing users to pay in their home currency (in most cases) and save money, compared to traditional banks. 用户将能够通过用户仪表板和电子邮件通知在整个转账过程中跟踪他们的付款进度.

How much will this transfer cost? When a user accesses the flywire site using the flywire button above, the first question is: how much does the user want to pay OU? 然后用户可以选择他们想要支付的货币,通常是用户本国的货币. Once the user chooses the currency, flywire displays the amount of funds the user will need to transfer to flywire in their home country currency. The amount of the payment and the exchange rate are guaranteed for a number of days. If the user does not initiate the transaction in the time specified, the amount transferred to OU could change based on the new exchange rates. Generally the wires are domestic wires for the user since they are wiring to a flywire financial partner in the users home country.

Students that select to make a payment using US Dollars, even though flywire 支持本国货币,将收取25美元的手续费来处理交易.

If a user needs to make payment from two different bank accounts, 用户应该发起两次付款(每次支付每个银行账户将支付的金额). The user will then follow the instructions for each payment.

For instructions on how to make a payment using flywire, users may view their Tutorial Video. For more detailed information regarding flywire, please visit the flywire Help page.

New students can view flywire orientation videos in Chinese or English.

If you are having problems with your bank wiring funds to Oakland University using flywire: Please use the Secondary Authorization Letter if your bank needs further authorization from Oakland University regarding flywire.

Students from US sanctioned countries: If your country is on the list of US sanctioned countries, such as Iran or North Korea, you will not be able to use flywire to transfer funds to Oakland University. View a complete list of US Sanctioned countries.

Students from the Peoples Republic of China: Not sure why you should use flywire to process your bank transfers? Visit the flywire website for instructions on how to pay in the Peoples Republic of China.

Students from India: Visit the flywire website for instructions, including the new Tax Collection regulations, on how to pay in India.

Students from Nigeria: flywire can accept payment in Nigerian Naira.

来自韩国、越南、尼泊尔、泰国、美国、欧洲等其他地区的学生: For additional information regarding payments from these areas, please visit flywire’s regional payment information page.

Translated versions: Arabic, Chinese, French, Hindi, Indonesian, JapaneseKorean, Portuguese, Spanish, Vietnamese


What to do if...

Credit card was denied

请按照错误信息上的说明进行操作,并与您的金融机构联系以获取更多信息. If your card is a debit card there may be a limit on the dollar amount per transaction.

Error message on eBill for ACH or credit/debit card payments

Follow the instructions on the error message. If you're not sure what the error message means, call us with the following information: Grizzly ID, the amount of the payment you attempted to make, last 4 digits of the bank account number or credit card number used, the expiration date, and the date you tried to make the payment. If possible, take a screenshot of the error message or write down the information in the error message.

Payment isn't posted to eBill or credit card was charged twice

Please contact us. Please make sure you have the following information available: Grizzly ID, the amount of the payment you tried to make, the last 4 digits of the credit card number, the expiration date and the date you tried to make the payment.

I don't understand a charge on my student account

The department that charged your account keeps records of your transactions. Contact the department.

Financial aid hasn't applied to my account

Make sure you've met all of your financial aid requirements.

I have cash

Options available include:

  • 去银行或信用合作社买一张银行本票,然后把它寄到出纳办公室,或者把它放在出纳办公室外的付款箱里.
  • 去邮局或便利店买一张银行本票或汇票,然后把它寄到银行出纳处,或者把它放在银行出纳处外的付款箱里.

I have a hold on my account

Contact the office that has the hold placed on your account. See a list of holds on the Registrar's website.

You want to avoid tuition payment scams

Visit Flywire's website for information on How to Avoid Tuition Payment Scams.

eBill Two-Step Authentication

OU provides enhanced protection for your personal information and identity in eBill. This is accomplished by using Two-Step Authentication.

两步身份验证为保护您的信息和确认您的身份提供了额外的安全层.

电子账单用户(学生和授权用户)需要通过选择他们的电子邮件通知首选项来注册两步认证, text, or choose to use the Google Authenticator app.

Note: When a user chooses the Google Authenticator app for notification, they will receive additional on-screen instructions for downloading. They will then use the Authenticator app to scan a barcode or enter a key, both provided on-screen by eBill.

OU强烈鼓励用户注册两步身份验证,为敏感的配置文件更改添加额外的安全性. 如果学生或授权用户尚未注册,则在登录时将收到提醒.

Once enrolled, a user can make changes to their Personal Profile by entering the passcode sent to them. If an incorrect passcode is entered, validation fails and no changes are made.

When an eBill user contacts the Financial Aid Office or the Cashier’s Office, 如果用户通过电话韦德体育app官网,我们无法提供帮助,直到我们可以验证用户是他们所说的那个人. 

If the user has enabled Two-Step Authentication, when speaking with a representative, 代表可以告诉学生或授权用户,密码将被发送到他们选择的通信方式(电子邮件), text, or Google Authenticator app).  When the user repeats back the passcode sent to their phone/email or Google Authenticator, their identify is confirmed.

(Source: TouchNet Bill+Payment User Guide)